| Limousine Club - CONTACT US |
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We encourage you to call if you have *ANY QUESTIONS that need to be answered.
Call (800) 757-6093, (916) 444-LIMO Monday through Saturday PST 8:30am to 5:30pm.
ANY QUESTIONS - It is a good idea to look at our "PRICING" web page before you call us. This page will help answer some of your questions as well as remind you of other limousine related issues you may want to inquire about regarding pricing, packages and other important details of your charter. If you'd like information sent to you or have comments on a previous rental you may also call or e-mail the office staff. Your feedback is one vital link Limousine Club uses to keep customers happy.
RESERVATIONS
WHO:
Limousine Club asks you to call (800) 757-6093 Monday through Saturday 10am to 6pm PST to make your limousine reservation. There are many aspects to a reservation that require two way communication. Reservations made over the telephone allow Limousine Club to cover every detail of your charter. You may also email us. The office staff will review the submitted information and contact you with some pricing options
WHAT:
A major credit card is required to hold a reservation. We need a credit card confirmation because space is limited. Even though we have a large fleet, we are often full to capacity. The credit card is used only to hold your charter, and will not charged ahead of time unless there is a cancellation. The cancellation fee ranges from $25 to $200 depending upon what day you reserved, and how close to the charter date you cancel.
WHERE:
We expect payment in full @ the first pick-up. If your charter has been held with a VALID credit card you may pay for your charter with cash, check, or credit card in advance or at the first pickup.
WHEN:
We suggest you make your reservation only when you are sure you will be using a limousine. We want to get paid for performing excellent service and not because a customer needs to cancel a charter they prematurely confirmed. We understand last minute changes may occur and will always make every effort to accommodate these situations.
WHY:
We have been in business since 1987! We feel the reservation process is the most important aspect of doing the job right. We want you to have written confirmation of what we will do for you. Spending extra time with the customer during the reservation process allows us to cover every aspect of your charter!
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